We have prepared the following information using frequently asked questions to help you get the best out of the site.
 

 
 

Which browser should be used?
 

The site is designed to support the most common browsers: Microsoft Internet Explorer (IE) versions 5.x and Netscape 4.x and higher. Other browsers may work, but have not been tested for compatibility.
 

 
 

Which screen resolution is best?
 

This site is best viewed at 1024x768 screen resolution with the screen colour depth set to at least 256 colours, preferably higher.
 

 
 

How do I tour the site?
 

By clicking on the left-hand side menu buttons you will be able to visit the individual sections of the site. There are also many links throughout the site. To follow a link click on the highlighted text.
 

 Our site map
 

How do I open PDF documents?
 

The use of Adobe Acrobat Reader is required to view selected forms and documents on the site.
 

Download Adobe Acrobat Reader
 

 
 

What is our privacy policy?
 

Novartis will not process your personal data without your consent. When processing your personal data, we pledge to fully comply with internationally recognized standards of privacy protection.
 

Read our full privacy policy
 

What is our legal and copyright position?
 

You may download, display or print information from this site solely for non-commercial personal use.
 

Read our full legal disclaimer
 

 
 

Who do I notify if there are problems with the site?
 

If you experience a problem with the site please e-mail comprehensive details to our webmaster and we will do our best to solve the problem.
 

Contact webmaster